Speak and Be Heard - Influence the People Around You

Communication is a key piece of leadership. How do your communication skills rank with those around you? Develop powerful verbal communication skills and listening skills that will help you to get the right results the first time. You need to be able to speak to anyone at anytime for any reason and get the results you desire.
Discussion in this workshop will revolve around:
  • The different types of verbal communication
  • A listening technique that will help you to & resolve any situation in 3-5 minutes.
  • The different types of personalities and how they communicate with each other.
  • Learning to exercise influence over those around you through expressive and/or receptive communication techniques
The learning of objectives will give associates the ability to:

1. Understand the difference between assertive, aggressive and passive communication.
2. Recognize when to listen and when to talk.
3. Understand the differences in the generations and how to communicate effectively with them.
4. Know what to say and when to say it.
5. Utilize a proven listen technique effectively.

Workshop Sign-up